Need help? We're here.

We want every date to feel calm and effortless. Reach out anytime.

support@datederech.com

Common questions

How do I delete my account?

Go to the Profile tab → Settings (the gear icon) → scroll to the bottom → tap Delete Account. This permanently removes all your data and cannot be undone.

How do I link with a partner?

Tap "Link a partner" on the home screen or the Profile tab. Send your partner the invite link, share the code, or have them scan the QR — any one works. They enter it in their app, then you tap Accept to confirm the link. Either of you can unlink at any time.

My venue recommendations seem off — what do I do?

Make sure your starting location is entered correctly in Plan a Date. You can also update your relationship stage from the Profile tab and the venue categories you're interested in each time you plan a date.

I didn't receive my verification email.

Check your spam folder. If it's not there, try signing in and we'll resend it. Contact support if the issue persists.

I'm not getting my date reminders.

Reminders are scheduled on your own device, not sent from a server — so if your phone's notification permission for DateDerech was ever turned off (including by accident, the first time the app asked), reminders will silently stop arriving. Check Settings → DateDerech → Notifications on your phone and make sure it's allowed, then reminders for any dates you've already planned should resume.